Channels Winter 2016



With the EchoStar XIX/JUPITER 2 launch, HughesNet will continue to expand across North America Excellence Begins Before the First Install

S tudies show that large populations in North America are still unserved or underserved by terrestrial broadband Internet access—representing a market of over 15 million households and small businesses. As more and more of society depends on the Web, it becomes ever more urgent that this disparity or so-called “digital divide” be closed. Satellite Internet access technology is ideal, reaching people no matter where they choose to live or work. With the launch of the EchoStar ® XIX/JUPITER 2 high-throughput satellite, Hughes is expecting to grow its successful HughesNet ® service by adding more than 1 million new subscribers, starting in the first quarter of 2017. Continued on page 10

Hughes is set to usher in the next generation of satellite Internet service with the successful launch on December 18 of EchoStar XIX, the world’s highest capacity broadband satellite.

Photo courtesy of Lockheed Martin and United Launch Alliance

2 Executive Corner Dave Zatloukal discusses how Hughes achieves operational excellence.

4 Clear Focus for Network Management Center Serving customers and meeting expectations is NMC’s first priority.

3 New HughesON Portal to Debut in Early 2017 Integrated, intuitive portal to provide clear view of network performance and site-specific activities.

6 Service Excellence is Key Strong Past Performances lead to long-term government contracts and new business.

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